General Product Information & FAQs


How are Bioflect® garments constructed for better performance and maximum utility?
Bioflect® has created a line of FIR Therapy Micromassage Compression wear made from advanced seamless knitting technology which combines a therapeutic micromassage knit with medical grade compression and far infrared fiber. Our unique micromassage knit combined with the bioactive FIR therapy fabric, helps to stimulate the vessels of the lymphatic system, providing a continuous gentle massage and improved circulation. All Bioflect garment properties are designed to enhance the body's microcirculation and regeneration, making them valid supports for athletes, rehabilitation, arthritis, cellulite, lymphedema, lipedema, edema and a variety of other conditions. Garments are constructed to facilitate easy donning and all garments are embedded with silver ions to reduce bacteria and the chance of infection.

Infrared and Bioflect® FIR Therapy Garments

What is Infrared light?
Infrared (IR) light is part of the sunlight spectrum that is invisible to the human eye. Infrared is further subdivided into the ranges of near infrared, mid infrared and far infrared.
Infrared light is used in industrial, scientific and medical applications.

What is far infrared?
Far infrared (FIR) are waves in a particular region of the infrared spectrum, invisible to the human eye and characterized by low energy and low penetration without any collateral damage to biological tissues.

What are the characteristics of far infrared waves?
Far infrared waves are thermal. We experience this type of infrared radiation every day in the form of heat. Unlike ordinary heat, far infrared waves interact with the human body via a strong interaction with water molecules which represent, on average, 70% of human body mass.

What do far infrared waves do?
Far infrared waves are widely recognized for having positive effects on the body and for use in medical applications. Far infrared is a medically proven vasodilator, which means it promotes blood circulation, increases tissue oxygen levels, enhances cell vitality and regulates body temperature.

How can FIR influence the human body's functions?
Far infrared waves interact with the human body via their strong interaction with water molecules, which represent, on average, 70% of human body mass. Far infrared waves cause the body's water molecules to resonate, thereby promoting various bioprocesses. This process also dilates the capillaries stimulating microcirculation.

What's the difference between Bioflect® FIR Therapy garments and other FIR clothing?
Bioflect® therapy garments and apparel are at the cutting edge of technology in textile innovation. The fiber used to manufacture our clothing is combined with bioactive minerals that are incorporated into its polymeric matrix, forming its DNA. This offers clear advantages over technologies that use coated textiles. Moreover, there is no chemical migration from the mineral additives of fabric to the skin, like other FIR coated textiles.

How does Bioflect® FIR Therapy clothing relate to other technologies such as far infrared saunas or lamps?
Far infrared saunas, lamps and far infrared clothing are complementary products. Far infrared saunas or lamps are designed to give people a short period of intensive far infrared therapy. Bioflect® products are designed to give people an extended and constant exposure to far infrared waves. This allows people to benefit from far infrared radiation anytime, anywhere.

Product Use

Is there an age limit for wearing Bioflect® FIR Therapy Micromassage Compression garments?
No. Our products can be worn by everyone of all ages. They are beneficial to everyone.

When should I wear Bioflect® FIR Therapy Garments?
Bioflect® garments are valid supports for

  • Physical activity for more power and endurance
  • Rehabilitation and Recovery from Injury
  • Cellulite reduction and related aesthetic conditions
  • Lymphedema and other edema related conditions
  • Lipedema
  • Arthritis and other inflammatory conditions

  • Bioflect® garments are not recommended for women who are pregnant, or people affected by autoimmune disorders or skin lesions.

Do Bioflect® garments start working immediately?
The stimulating therapeutic compression and micromassage knit will help support better circulation. To obtain the best effects offered by the far infrared emitting fiber, the products should be worn for extended periods of time, for at least 6/8 hours a day, every day. They must be worn next to the skin for infrared transmission to work.

Do the products contain substances that penetrate the skin?
No particles penetrate the skin. All that happens is that blood flow increases and skin temperature rises slightly (this is because the garment works something like thermal underwear). This is comparable to massage, for instance, which also stimulates blood flow.

Can you wear underwear or string bikini underwear underneath the garments?
You can wear underwear or thong underwear, but we advise thong underwear for better results.

For cellulite reduction support, do you have to wear the garments continuously?
The most important thing is to wear them a total of 6-8 hours a day, 6-7 days a week. For maximum effect you should wear them as often as possible for up to 60 days. The more hours per day you wear them, the faster the effect.

Product Care

How do I care for a garment and how long will it last?
Bioflect® FIR Therapy garments should be replaced in approximately three to six months depending on wear and washing. For best results, hand wash with mild detergent and lay flat to dry. Garments are machine washable, but we encourage delicate cycle for maximum durability. Do not use softener. Do not dry clean them. It is not necessary to wash your products daily as the bacteriostatic properties of the fiber prevent bacteria from proliferating and impede the onset of bad odors. Following the washing instructions will ensure long life and wear from your products. Remember that the far infrared fiber will continue to perform throughout the life of the products unaffected by use or washing.

Is there a limit to how much I should wash my Bioflect® Therapy garments?
Although it is not necessary to wash your products daily, you can wash them as often as you want. The far infrared fiber won't be affected by washing. The therapeutic crystal mineral additives are a permanent part of the DNA of the fiber, and are everlasting.

Sizing

How can I find the correct size?
Except for our one size garments, all items have associated size charts which are directly accessible from each product page by clicking the "View Size Chart" link. Please don't hesitate to contact us regarding sizing questions. We are here to help.
For our compression slimming arm sleeves wrap, the best way to measure your size is to use a flexible tape measure, measuring the largest circumference of your upper arm. This will help you determine your appropriate size.

Is there Latex or Rubber or neoprene in our garments?
No, all Bioflect® garments are neoprene/rubber/latex free.

Returns and Exchanges

What is your return and exchange policy?

We are committed to delivering high quality products to our customers. Several quality checks are employed before the merchandise leaves our warehouse. Please communicate any defective garment within 10 days of purchase. We will send a replacement in exchange, in the same size and style as originally ordered.

All returns and exchanges are subject to restocking fees. All returns or exchanges must be made within 30 days of purchase.

We only accept return for refund or exchange of new, unworn, unwashed garments. Please read below garments eligible for return/exchange.

Exchanges are subject to a 6.95 restocking fee.

Returns are subject to a 20% of purchase price restocking fee.

To ensure eligibility for return or exchange, Garments should be tried on over undergarments and pantyhose (for leggings). Avoid contact with any lotion, perfume, deodorant or smoke of any kind. Worn, stained, soiled, or powdered garments will not be accepted. Shipping charges are non-refundable. Due to the intimate nature of our items and state health regulations, we regret that it is not possible for accept returns/exchanges of worn garments. All returns or exchanges need to be accompanied by a Return Authorization number.

Garments are inspected upon return, and refund or exchanges are denied if garment has been determined as "worn". Please contact us through Amazon for your RMA number and return instructions. Please allow 5 – 7 business days for inspection & processing of your return. The buyer is responsible for return shipping charges.

Shipping

What shipping options do you offer?
Bioflect® offers a variety of shipping options for your convenience. All domestic orders are eligible for free standard shipping. We also ship to over 50 overseas destinations. Please click Shipping for detailed overview of options. Orders are shipped within 24 - 48 hours. Transit time will vary pending on desired shipping option and destination. We are not responsible for loss of untraceable airmail orders. For international orders, the buyer is responsible for all import duties, taxes and/or other customs related charges. Buyers bear all responsibilities for any extra charges incurred. Any unclaimed packages for international orders will be subject to 20% restocking fee as well as the original shipping charges when the package is returned to us. 

Online Ordering

How secure is your online ordering system?
This site has been encrypted with Geo Trust Quick SSL Premium 256-bit encryption which provides the highest level of security available on the internet today. Our digital certificate comes from GeoTrust which is an industry leading supplier in web security. The GeoTrust True Site seal conveys that Bioflect Medical Group and www.Therapygarments.com take online security seriously. This highly identifiable icon is on our website to reinforce that all personal and credit card account information can't be viewed, intercepted or altered.

Do I have to order online?
Absolutely not. You can order via Check, Money Order, or Phone at 484-664-1328. Please make Check or Money Order out to:
Bioflect Medical Group
335 Wedgewood Drive
Easton, PA 18045

If you have any questions, you can also contact us via email at info@therapygarments.com

Privacy

How do you use personal information?
We respect and are committed to protecting your privacy. We never share, sell, or misuse any information you give us. Your contact information is completely private and for our files only.

What information do you collect when I purchase something?
If you are purchasing something from Bioflect Medical Group, we need to know your name, e-mail address, mailing address, credit card number and expiration date. This allows us to process and fulfill your order and to notify you of your order status. Credit card and e-mail information will not be shared or sold to third parties.